We may collect certain personal information from you when you interact with our website or utilize our services. The types of information we may collect include:
1.1 Personal Information: This may include your name, address, phone number, email address, and other information you provide to us when contacting us or scheduling an appointment.
1.2 Health Information: As a dental implant center, we may collect health information related to your dental history, current dental conditions, and treatment plans. This information is considered protected health information (PHI) and is subject to the Health Insurance Portability and Accountability Act (HIPAA) regulations.
1.3 Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us analyze and improve our website's performance and user experience.
We may use the information we collect for the following purposes:
2.1 Providing Services: We use your personal and health information to provide you with dental services, including appointments, consultations, and treatment plans.
2.2 Communication: We may use your contact information to communicate with you regarding your appointments, treatment updates, and other relevant information.
2.3 Improving Our Services: We may analyze the information we collect to improve the quality of our services, tailor our offerings to your preferences, and enhance our website's functionality.
2.4 Legal Compliance: We will comply with all applicable laws and regulations, including HIPAA, and cooperate with law enforcement agencies and government authorities when required.
We do not sell, trade, or rent your personal or health information to third parties for marketing purposes. However, we may share your information in the following circumstances:
3.1 Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as appointment scheduling software, payment processing, and IT support. These service providers will have access to your information only to the extent necessary to perform their functions and are contractually obligated to protect the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, safety, or property, or to comply with a legal process.
We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
You have certain rights regarding your personal information, including:
5.1 Access: You can request access to the personal information we hold about you.
5.2 Correction: If you believe that the information we hold about you is inaccurate or incomplete, you can request corrections or updates.
5.3 Withdrawal of Consent: If you have previously provided your consent for the collection or processing of your information, you can withdraw your consent at any time.
5.4 Deletion: You can request the deletion of your personal information in certain circumstances, subject to our legal obligations.